Category: Administration
Department: ACT Center
Locations: Poughkeepsie, NY
Posted:
Closes:
Type: Full Time
Position ID: 185878
The Assistant Director of ACT for Retention resides in the Advising department of Enrollment & Student Success at DCC and reports to the Director of Advising. This position serves as the College's primary facilitator of key retention initiatives and processes with a core focus of data management and implementation through the Starfish retention system.

ROLE AND RESPONSIBILITIES:

• Serves as the Starfish lead on campus inclusive of updates and trainings needed through that vendor.
• Daily, weekly, and monthly use, review, and training of Starfish retention system across all campus constituencies developing a common language & process of the system for DCC.
• Active role in all retention groups across campus including but not limited to Retention and Onboarding Curriculum Committee. Advisory group chair of Starfish subcommittee.
• Trained to become an expert advisor for continuing students inclusive of those in need of academic recovery and/or SAP support.
• Cross trained with financial services to recognize holds and to provide initial resolution support for students.
• Work collaboratively with Registrar and Advising to coordinate building schedules for orientation session attendees, embedding predictive analytics to design best success model student schedules for their first term.
• Support summer bridge programs of opportunity programs and other recognized populations.
• In conjunction with the Associate Vice President for Enrollment & Student Success design and implement near-peer programming to assist with retention outcomes.
• Assist with the design and effective execution of wraparound academic recovery plans for individual at-risk students. Includes the expansion of supplemental instruction for students who have not passed gateway English or Math courses on their first attempt.
• Lead and/or participate in regularly scheduled advisor training to maintain best practices.
• Design proactive outreach to students who are registered for off-map courses to make real time corrections.
• Other duties as assigned.

Job Requirements:

• Bachelor's Degree
• Three years of experience in higher education in an advising or enrollment position.
• Starfish, other retention software and/or CRM experience.
• Works independently
• Excellent written and oral communications skills.
• Team oriented approach.
• Strong project management.

Preferred:

Bi-lingual Spanish

Additional Information:
The position of Assistant Director of ACT for Retention is a full-time permanent position.

CLASSIFICATION / SALARY

Classification: Administration / DUE

Salary: $71,343 - 82,712

WORKING CONDITIONS

• The performance of this work is primarily in-person and on-site.
• Flexible hours may be necessary.
• Some travel will be necessary.

All applicants are subject to a background check to include criminal, employment, and education.

Dutchess Community College is an AA/EOE employer. As part of the State University of New York (SUNY), in its continuing effort to seek equity in education and employment, and in support of federal and state anti-discrimination legislation, has adopted a policy to provide an educational and employment environment free from unlawful discrimination on the basis of race, color, national origin, religion, creed, age, sex, sexual orientation, disability, gender identity, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, or criminal conviction.

To apply, visit http://sunydutchess.interviewexchange.com/jobofferdetails.jsp?JOBID=185878

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